Dr. Martinez manages CEA’s day-to-day Academic Operations based at CEA’s Headquarters in Phoenix. Jacqueline works closely with all CEA departments to ensure CEA remains compliant with the University of New Haven (UNH), CEA’s School of Record for all faculty approvals, curriculum design, academic facility approvals, and course credit assignment. She also manages CEA’s annual Academic Performance Review (APR) process coordinating logistics between CEA & UNH, writing the self-study, and ensuring CEA remains compliant with recommendations made by the APR peer-review panel to enhance Study Center operations. In addition, she also oversees efforts for continuous improvement with enhancing student learning outcomes, student pre-departure, teaching methodology, student satisfaction, academic integrity, assessment initiatives and the overall student experience.
As CEA’s Director of Academic Affairs, Jacqueline Martinez has over 19 years of experience in higher education. Her unique background is an asset to CEA, as she has experience with university operations in the areas of admissions, student services, student affairs, financial aid, student government, judicial affairs, academic affairs, operational strategic planning & assessment, self-studies & site visits, preparing for accreditation approvals (initial and renewals), international operations (including F-1 & J-1 student status), and managing campus operations.
Jacqueline is also a university lecturer; she teaches first-year experience courses and master’s-level courses in the field of Industrial Organizational Psychology. She is passionate about student retention, the student experience, assessment, academic operations, and understanding generational behaviors in higher education. Jacqueline holds an M.A. in Industrial Organizational Psychology, and an Ed.D. in Educational Leadership—Higher and Postsecondary Education. Her dissertation was titled, “Creating the DNA for Organizational Longevity: Understanding generational Behaviors in Higher Education.” Dr. Martinez specializes in assessing student learning outcomes and development. Throughout her tenure as an academic administrator, she has focused her research on understanding generational behaviors and the support structure students need for student development and retention.
Alex Henderson is CEA’s Associate Academic Coordinator. In addition to supporting the Academic Team in day-to-day operations, Alex is responsible for Curriculum Integrations and Educational Technology projects. Before moving to the Academic Team, Alex previously worked as a CEA Admissions Counselor.
Alex is an alumnus of the College of Charleston in Charleston, SC, where he earned a B.A. in History. He is also an alumnus of Northern Arizona University where he earned his Master’s in Educational Leadership.
Alex also lived in Japan, Italy, and the United Kingdom. For future travel destinations, Morocco and Argentina top of his list!
Alyssa Wolk, as an Assistant Academic Coordinator, supports the Academic Affairs team with day-to-day operations. She plays a crucial role to the coordination of CEA’s Student Success model as well as serves as a point person for Academic Affairs projects and process improvements. Before moving to the Academic Affairs team, Alyssa was both an intern to the CEA Enrollment department and a CEA Admissions Counselor.
Alyssa has always been inspired by culture, food, and traditions. This encouraged her to study Anthropology and Earth Science at University of California, Irvine (UCI). While at UCI, she studied abroad in two magnificent and very different destinations: Be'er Sheva, Israel and the Waikato region of Aotearoa New Zealand for a total of 15 months. While immersed in these two amazing and diverse cultural environments, she met many inspiring people from around the world that continue to teach and humble her to this day.
Alyssa is also grateful to have had the opportunity to travel to Italy, France, Germany, England, and Jordan, as well as many wonderful places in the States. However, her list of where she’d like to travel is much longer (isn’t everyone’s?!). Outside of CEA, Alyssa enjoys hiking, reading, painting, do-it-yourself (DIY) crafting, baking, playing with animals (especially cats), watching Netflix, going to museums, and, of course, travelling!
In her role as a CEA Assistant Academic Coordinator, Lauren Bates assists the Academic Affairs Team by organizing all CEA transcripts and supporting day-to-day operations.
Lauren completed a B.A. in Religious Studies with a minor in History at Arizona State University. While earning her degree, she was fortunate enough to study abroad in the British Isles - traveling to London, Dublin, and Edinburgh during six amazing weeks. She also traveled to Japan with her high school language class.