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CEA CAPA Internship Programs Leadership Directory


Internship Programs Leadership Team

Craig Kench
Senior Vice President of Global Career and Internship Programs
Based in London, Craig is responsible for the strategic growth, development, implementation, and quality assurance of career and internship programs across all of CEA CAPA's global destinations. Since joining the organization in 2011, Craig has created a network of over 2,000 internship partners across the globe and created diverse experiential frameworks that have served over 500 U.S. institutions. Craig oversees the delivery of CEA CAPA services to maximize our students' personal and professional development and growth of employer related skills and competencies. Craig is an active member of the international higher education community and regularly presents at conferences and writes publications for the field. 

Prior to joining CEA CAPA, Craig managed educational facilities around the London area, worked for the UK government, and spent 10 years working and studying in the U.S. He holds a Master of Arts and a Bachelor of Science in Education from Walsh University. Craig is originally from Gibraltar, raised in England, and is a former professional football (soccer) player. Learn more about Craig's leadership and the Global Internship Program in this overview video.
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Megan Randall
Career Development Manager

Megan Randall is responsible for managing CEA’s internship coaching and placement process while creating a positive student career development experience. She oversees the Internship Coaching team and works closely with the Enrollment Operations Leadership team and the International Team to execute exemplary career development programming and placement processes that support CEA internship students and partner institutions.

Megan is passionate about providing high quality international internships for students that facilitate their personal, academic, and professional growth, and equip them with the essential career-readiness skills employers seek. She has 10+ years of experience advising, coaching, and teaching students in both international and domestic contexts. Prior to joining CEA, Megan spent 6 years at the University of Utah, first as a Learning Abroad Coordinator then as a Career Coach, where she prepared students to participate in high-impact educational practices including study abroad programs and internships. Megan obtained her Master’s Degree in International Education from SIT Graduate Institute in Brattleboro, VT and her Bachelor’s Degree in Sociology from Skidmore College.

Growing up in a small rural village in Vermont fostered in Megan an early desire to push herself out of her comfort zone and learn about the world beyond her home state. Megan’s curiosity to travel and learn about different cultures led her to study abroad in South Africa and Mexico, teach English as a Second Language in Tanzania, and do an international internship in Nicaragua. Megan is an enthusiastic lifelong learner. She believes differences make us – and the world – stronger, and that there are always opportunities for us to learn more about ourselves, other people, and the world, no matter where we are!



  • NAFSA: Association of International Educators
  • NACE: National Association of Colleges and Employers


  • MA, International Education – SIT Graduate Institute – Brattleboro (VT)
  • BA, Sociology – Skidmore College – Saratoga Springs (NY)
  • Certified CliftonStrengths Coach for Individuals, Managers, and Teams – Gallup
  • Certified Professional Coach (in progress) – Institute for Professional Excellence in Coaching


  • Recipient of the Beacons of Excellence Award from the University of Utah for commitment to providing an exceptional student education
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José Balza
Internship Operations Manager

José Balza is responsible for providing oversight of the operational and delivery components of CEA internships globally, with a focus on constant process improvements and optimizations. He plays a vital role in continuously improving the quality of the student experience, as well as identifying gaps and efficiencies in each component of the CEA internship program experience: application process, career coaching and placement process, internship delivery, and assessment and reporting.

José has a BA in Communication from Arturo Michelena University in his home country Venezuela and is a TEFL certified instructor from the Hunter College of the City University of New York. Before joining CEA, José held different managing and coordinator positions in the Communications and Live Theater industries.

José has worked in education for 8+ years, as Adjunct Professor for Broadcast Production & Operations at his alma mater, and as an English-as-a-Foreign-Language teacher for varying institutions. For 4 years, he lived in Argentina and was part of the in-country CEA Buenos Aires team, where he developed a substantial network of internship partners, coached students through their study & internship abroad journey, and coordinated experiential learning activities integral to the academic curricula of the CEA Study Center. He also supported course development initiatives and program operations.

José is an avid concertgoer and coffee drinker and enjoys traveling and connecting with people from different backgrounds.



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Marc Arnas
Senior Internship Manager - Barcelona

Marc is based in Barcelona, Spain, and his role involves supporting students throughout their internship experience as well as maintaining and expanding CEA’s network of host sites in Barcelona. He also provides support to Internship Coordinators across CEA’s destinations for student placement alignment, host site recruitment and retention, and related global initiatives.

Before joining CEA in 2018, Marc held different positions in the Publishing and Localization industries. He has a degree in English from the University of Barcelona and is a certified Secondary Education teacher in Spain. He completed part of Middle School and High School in Rye, New York. While pursuing his degree in Barcelona, Marc was granted a one-year scholarship to study abroad in Kansas.

Marc is passionate about literature, music, cinema, and theatre. He’s an avid and eclectic reader and enjoys playing bass guitar.

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