CEA Directory

CEA Directory

program development Team

Sara Troy

Director of Program Development

Sara Troy leads and manages the program development team. Her primary focus lies in creating programs that facilitate students’ ability to achieve their academic and personal goals.

Sara holds a Master of Science in Educational Leadership from Miami University (Ohio) and a Bachelor of Arts in French from the University of Central Missouri. Prior to joining CEA, Sara worked with another study abroad organization with a focus in student recruitment and university relations. She's also been a Scholastic Standards Advisor at the University of Northern Colorado, Program Coordinator for the Border Studies Program at Earlham College, and Residence Hall Director at the University of North Carolina.

Sara serves in NAFSA's Trainer Corps, which delivers NAFSA Core Education Program Workshops throughout the year. She has delivered the CEP workshops for Campus and Community Programming and the Expanded Roles of the Education Abroad Advisor. Additionally, she has presented at many state and regional conferences for NAFSA and NACADA.

Sara first travelled to Paris after high school and subsequently spent her junior year of college studying in Rennes, France. Other travels have led her to Dublin; Belfast; Cuidad Juarez, Mexico; Rome; Florence; San Jose, Costa Rica; and all over France, from Normandy to the Loire Valley to the gorgeous Cote d'Azur. Sara would love for her next personal adventure to take her to Scotland where she’ll explore the Moors, the Highlands, and the castles while wearing warm, Scottish sweaters.

Sara believes students shouldn't let fear guide their lives: "Try to look at each new possibility, regardless of how scary it might be as an opportunity to learn, grow, and do something different. Be open to new experiences. Cast judgment aside and be willing to learn about a new culture, different ways of life and living."

  • National Association of Student Personnel Administrator (NASPA)
  • National Academic Advising Association (NACADA)
  • Forum on Education Abroad
  • Best Practices in Faculty-Led Programming, NAFSA, May 2014
  • Connecting Study Abroad Students to the Local Community, Arizona International Educators Conference, March, 2013
  • Creating Meaningful Online Communities for Study Abroad Students, Poster Session, NAFSA, May 2012
  • Becoming Mainstream: Using Technology from Pre-Departure to Re-Entry, Region VI NAFSA, November 2009
  • Retention and Outreach: The Fartlek's of Advising, CO/WY NACADA, March 2008
  • Current Issues in Study Abroad, Indiana State NAFSA, April 2007
  • Experiential Education in Study Abroad, Region VI NAFSA, November 2006
  • Quarterlife Crisis, Senior Disorientation, Earlham College, January 2005
  • Setting the Lines: Transition from Graduate Student to New Professional, SEAHO, February 2004
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Margit Pugh

Senior Program Coordinator

As Senior Program Coordinator, Margit manages CEA’s internal systems and program data updates, and maintains critical program information such as dates, prices, and course offerings on the website and student web portal. In addition, she provides specialized administrative and logistical support for program development and global operation initiatives, develops training modules, and assists in the documentation of program policies and procedures. In this role, Margit interacts heavily with CEA international staff and consistently works to enhance connectivity with our international colleagues. 

Margit is originally from Slovenia and holds a degree in Political Science from the University of Ljubljana, Slovenia. Margit started traveling abroad at an early age and has since checked 20 different countries off her (long) ‘must visit’ list. During her studies, she participated in two study abroad exchanges—at the University of Miami in Miami, Florida, and at the University of Arizona in Tucson, Arizona—which gave her the opportunity to immerse herself in the American education system, culture, and customs. Prior to joining CEA, she worked for the Embassy of Slovenia in Washington D.C. as a Consular Advisor. Margit speaks 3 languages: English, Slovenian and Italian.

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Olivia Del Viscio

Program Development Coordinator

As the Program Development Coordinator, Olivia is responsible for supporting program development initiatives to align, grow, and expand CEA’s program portfolio. She works collaboratively with CEA’s Academic Affairs, University Relations, Enrollment, and Marketing teams, as well as the staff across CEA’s international locations, to accomplish this work. Her passion lies in creating accessible programming for students traditionally underserved in education abroad. 

Olivia holds a Bachelor of Arts degree from Gustavus Adolphus College in Saint Peter, Minnesota. Prior to joining the Program Development team, she served as an Admissions Counselor in the CEA Enrollment department for just under two years. She has volunteered in various capacities for Lessons From Abroad and the Forum for Education Abroad. 

Olivia studied abroad in Rome, Italy as an undergraduate student. Other travels have brought her to the Netherlands, Germany, England, Scotland, New Zealand, France, Mexico, Belize, and all throughout Italy.  

Organizational Affiliations: 

The Forum on Education Abroad: Diversity & Inclusion Resources & Website Working Group (2018-2019) 

Lessons From Abroad 


BA: English Language major, Film & Media Studies minor – Gustavus Adolphus College 

NAFSA Education Abroad Certification (2017) 

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Shayna A. Trujillo, MA

Program Development Specialist

As a Program Development Specialist based out of Denver, Colorado, Shayna oversees program research and development initiatives, helping to create new study abroad programs around the world. She focuses on building mutually beneficial partnerships with international universities and academically rigorous opportunities for students. Her desire to facilitate student success and to support universities in reaching their internalization goals drives her as she collaborates with her team to develop new programs and university relationships.

Shayna is a dedicated scholar-practitioner, incorporating theories of international education and student development into program design and assessment. She holds a Master’s degree in International Education Management from the Middlebury Institute of International Studies. Throughout her education and career, Shayna has concentrated on access and equity for diverse and underrepresented students and creating effective, efficient processes and procedures.

Shayna believes if we teach with purpose, think critically, reflect on ourselves and our world, and build bridges together, we may finally learn what a just and peaceful society looks like. Well-designed education abroad programs are some of the most powerful tools we have to work towards that vision. Shayna thinks we can all benefit from learning new languages, gaining intercultural communication skills, and engaging thoughtfully with people who are different from us.

She has volunteered, studied, worked, lived, and traveled abroad in Cuba, the Dominican Republic, Mexico, Guatemala, Belize, Panama, the UK, Israel, and Spain. She speaks Spanish at near-native proficiency and is actively studying Russian.


  • MA, International Education Management – Middlebury Institute of International Studies at Monterey, CA
  • BA, Sociology/Anthropology and Latin American Studies – Lewis & Clark College

Organizational Memberships:

  • Global Leadership League
  • The Forum on Education Abroad

Selected Conference Presentations & Workshops:

  • Assessment & Accountability - Evaluating Inclusive Practices and Policies Toward Strategic Change. Diversity Abroad Conference, 6th Annual. Co-presenter Erica Ledesma. Miami, FL. April 2018.
  • Leveraging Internationalization Efforts with Underrepresented Students in K-12 & Higher Education. Diversity Abroad Conference, 6th Annual. Co-presenter Abel Estrada. Miami, FL. April 2018.
  • Navigating Narration: Exploring Intersectionality and Counter-Stories Abroad. NAFSA Region XII Northern District Conference. Co-presenter Ashley Bayman. Monterey, CA. March 2018. 
  • “Capitolizing” on Student Development Theory: Enhancing Learning for All Students. NAFSA: Association of International Educators, Region XII Conference. Co-presenter, Dr. David Wick. Sacramento, CA. 2017.
  • Nominated by Region XII as a Regional Highlight by NAFSA Region XII Committee
  • Logic Model Frameworks in International Education. Co-facilitator, three-day workshop, with Dr. Sandi Smith and Dr. David Wick. Monterey, CA. 2017.
  • Intercultural Competence & Language Acquisition in Immersive Environments. Rotary Youth Exchange Pre-Departure Workshop. Co-facilitator, one-day workshop, Dr. Paige Butler. Carmel, CA. 2017.


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