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Basic Operations Management John Cabot University - Full Curriculum Program Spring 2020 Semester - Rome

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Basic Operations Management

Basic Operations Management Course Overview


CEA CAPA Partner Institution: CEA CAPA Rome Center
Location: Rome, Italy
Primary Subject Area: Management Information Systems
Other Subject Area: Business
Instruction in: English
Course Code: MIS334
Transcript Source: TBD
Course Details: Level 300
Recommended Semester Credits: 3
Contact Hours: 45
Prerequisites: None.


Operations management is a key managerial function impacting the whole of an organization, and is concerned with designing, controlling and improving the processes used to produce goods and/or provide services. This course serves as an introduction to the field of operations and supply chain management, and will provide you with an understanding of the strategic implications of the many decisions faced by operations managers. It develops your knowledge of manufacturing resources planning, and provides a better comprehension of forecasting, production planning, master scheduling, material requirements planning, capacity planning, world class manufacturing principles, and continuous improvement.

It also provides a sound introduction to the mathematical techniques for solving problems in the design, planning, and controlling of manufacturing and service operations and quality. Through addressing the technological issues of business activities it presents a systematic study of managerial and mathematical techniques, and information technology, utilized to make goods and services.

The course also enhances your appreciation of global issues related to the management of operations, and may be especially valuable with regards to your future career plans, given that the majority of U.S. manufacturing and service organizations now emphasize the operations management function and demand that new managerial personnel comprehend the major significance of operations in the competitive success and strategies of the company. It has been argued that the failure of American managers to fully understand and appreciate operations management function has contributed to the declining global competitiveness of U.S. businesses. For this reason some of the cases studied during this course are drawn from global companies doing business in Italy and other foreign locations, and two instructor-led company visits add some emphasis on local experience to provide a richer, intercultural perspective of operations management.

This course is cross-listed as MIS334.

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