Introduction to the function of HR Management in tourism firms, giving an overview of the various processes related to personnel management: analysis, description and assessment of jobs, recruitment, staff selection and assessment, skills management, communication and motivation.

This course tries to give students the importance of human resources in providing tourist services. From that premise to make them understand the need for tourism businesses to have capable and motivated human resources, for which it is essential to understand the basic processes and techniques of human resource management in tourism organizations: planning, recruitment , selection, appraisal, training, motivation and work environment, leadership development.

It is desirable that students have a general knowledge of the different companies and organizations operating in the sector and operations in companies.