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Operations Management in Tourism Organizations I
OVERVIEW
CEA Partner Institution: EUSA University Center
Location: Seville, Spain
Primary Subject Area: Tourism & Hospitality Management
Instruction in: English
Course Details: Level 200
Recommended Semester Credits: 3
Contact Hours: 60
DESCRIPTION
This course tries to give the student a wide understanding on the hotel front desk operations based on the flow of the guest?s experience: through reservation, arrival, registration, service purchasing, departure, billing, and recordkeeping. The entire rooms division will be covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy.
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