Business Processes- Period 6 Business & Economics Program Spring 2020 Semester - Extended - Amsterdam

This final course of the first year is an exciting course that will challenge you in various ways. By taking Business Processes as a point of departure, we bring together several perspectives and analyze real-life business cases from an integrative perspective. Taking a business process perspective will stimulate you to think about organizations in a different way, bringing together knowledge from different fields and realizing that this creates challenges and conflicts that managers need to deal with. You will learn to systematically analyze such processes, to visualize them, and identify problems that emerge in these processes, considering both the front- (customer) as well as the back-side (management). Moreover, this course offers you a number of tools that allow you to assess the consequences of suggested improvements. Important topics such as process analysis, process improvement and resource planning are addressed, which are essential, hands-on tools any international business professional should be able to work with. In a bootcamp setting, where we operate in a so-called "pressure cooker" situation (a short, but intense period to solve a problem) we work on a highly relevant issue for a manufacturing company, creating a unique first impression of what happens on a day-to-day basis when managing business processes. We will have a lot fun playing an educational simulation game, where core concept learned in the course will be applied to efficiently manage the simulated processes.

Contact hours listed under a course description may vary due to the combination of lecture-based and independent work required for each course therefore, CEA's recommended credits are based on the ECTS credits assigned by VU Amsterdam. 1 ECTS equals 28 contact hours assigned by VU Amsterdam.