OVERVIEW
                                    CEA CAPA Partner Institution: CEA CAPA Barcelona Center
                                                                    Location: Barcelona, Spain
                                                                    Primary Subject Area:  Business
                                                                                                    Instruction in: English
                                                                    Course Code: BUS355BCN
                                                                    Transcript Source: University of New Haven
                                                                    Course Details: Level 300
                                                                    Recommended Semester Credits: 3
                                                                    Contact Hours: 45
                                                                    Prerequisites: None
                                                                                                                                                                                             
                            
                                    DESCRIPTION
                                    
                                        In this course, you will learn how to attain your goals by trying out a variety of verbal and nonverbal persuasion techniques for negotiations. 
First, you will discover your personal bargaining style. Subsequently, you will learn a variety of negotiation tactics, including "dirty tricks" of psychological manipulation, you will learn how to read people, how to detect lying, and how to influence others and gain power. We will then shift our focus to difficult negotiation situations, such as crisis, high-stake conflict, cross-cultural clash, and eventually "bargaining with the devil"
Throughout the course, you will be role playing with your classmates in a variety of negotiation scenarios: with different stakes, different pace, and with different parties (your boss, co-workers, customers, competitors, investors, friends, and spouses). You will not only experience diverse negotiation situations firsthand in the classroom, but you will also learn how to analyze your performance and you will receive constructive feedback. In-class creative tasks will help you learn how to read people, develop effective communication skills and design a negotiation strategy to reach a successful outcome. At the end of the course, you will have an opportunity to test your newly acquired skills with a guest master negotiator.   
Upon completion of the course, you should be able to orchestrate successful social interactions in any communication context, not only in negotiations.