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Operations and Production Processes in Tourism Companies
OVERVIEW
CEA CAPA Partner Institution: University of Alicante
Location: Alicante, Spain
Primary Subject Area: Tourism & Hospitality Management
Instruction in: English
Transcript Source: Partner Institution
Course Details: Level 400
Recommended Semester Credits: 3
Contact Hours: 60
DESCRIPTION
This subject is focused on the activities that take place in the production subsystem of tourism companies. Therefore, the objectives of the subject are:
a) Knowing the production tasks in the accommodation, tourism intermediation and restaurant industries.
b) Being able to calculate the operating costs incurred by tourism companies to produce their services and their key performance indexes (KPI).
This subject gives tourism students a business-oriented perspective. Within the academic structure of the degree, this subject develops concepts introduced in the subject Fundamentals of Business Economics as well as topics that will be relevant to the subjects Strategic Management of Tourism Companies, Growth Strategies for Tourism Companies, Quality Management, Trends and Innovation in the Hotel Sector, and Travel Agencies and Intermediation in the Tourism Market
Course will consist of 60hrs of in class work and 90 hrs of independent work outside the classroom.
a) Knowing the production tasks in the accommodation, tourism intermediation and restaurant industries.
b) Being able to calculate the operating costs incurred by tourism companies to produce their services and their key performance indexes (KPI).
This subject gives tourism students a business-oriented perspective. Within the academic structure of the degree, this subject develops concepts introduced in the subject Fundamentals of Business Economics as well as topics that will be relevant to the subjects Strategic Management of Tourism Companies, Growth Strategies for Tourism Companies, Quality Management, Trends and Innovation in the Hotel Sector, and Travel Agencies and Intermediation in the Tourism Market
Course will consist of 60hrs of in class work and 90 hrs of independent work outside the classroom.
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