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Human Resource Management & Professional Development in Tourism Organizations
OVERVIEW
CEA CAPA Partner Institution: University of Alicante
Location: Alicante, Spain
Primary Subject Area: Tourism & Hospitality Management
Instruction in: English
Transcript Source: Partner Institution
Course Details: Level 300
Recommended Semester Credits: 3
Contact Hours: 60
DESCRIPTION
Human resources are one of the key elements for the success of the tourist company in the current competitive environment, so it is essential to know the problems involved in the direction and management of personnel and to know how to apply some of the main tools that are commonly used by companies in the sector to achieve the best possible results.
In order to get people to add value to the organization, it is necessary to analyze the main objectives, techniques and management systems and personnel management. For this reason, this subject offers an eminently applicable treatment to the world of tourism business, since it focuses on how to direct and motivate the main asset of any business organization: people. This issue is especially important in a type of organization such as tourism, where one of the key factors of success is personalized service and treatment with the client.
It is not, therefore, about training human resources managers, but that anyone who works in a company, whether large or small, or as an employee, middle manager or manager, knows what role they can play in development of a personnel function that adds value to your company.
Course will consist of 60hrs of in class work and 90 hrs of independent work outside the classroom.
In order to get people to add value to the organization, it is necessary to analyze the main objectives, techniques and management systems and personnel management. For this reason, this subject offers an eminently applicable treatment to the world of tourism business, since it focuses on how to direct and motivate the main asset of any business organization: people. This issue is especially important in a type of organization such as tourism, where one of the key factors of success is personalized service and treatment with the client.
It is not, therefore, about training human resources managers, but that anyone who works in a company, whether large or small, or as an employee, middle manager or manager, knows what role they can play in development of a personnel function that adds value to your company.
Course will consist of 60hrs of in class work and 90 hrs of independent work outside the classroom.
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