In this course an examination of the human factor in an organizational context is presented. The course includes an introduction to relevant theories and concepts that can be applied in actual practice. Therefore, students will:
1) acquire a basic understanding of the role of teams and groups in contemporary organizations;
2) understand the importance of ethics;
3) appreciate the significance of leadership and culture for organizational effectiveness. Attention will also be given to workplace diversity;
4) acquire a basic understanding of heuristics and biases in decision making processes.

Thus, social behavior in an organizational context will be analyzed at the individual, group and organizational levels.

Vrije Universiteit Amsterdam (VU Amsterdam) awards credits based on the ECTS system. Contact hours listed under a course description may vary due to the combination of lecture-based and independent work required for each course therefore, CEA's recommended credits are based on the ECTS credits assigned by VU Amsterdam. 1 ECTS equals 28 contact hours assigned by VU Amsterdam.